Overview
Benefits
Time savings. The average claim takes 20 minutes to file. It’s more boring than watching paint dry. Get the time back!
More refunds. Most businesses only file on 20% of the potential claims. There’s many more out there. Get the refunds you deserve!
Features
AutoFile. This feature prepares and submits claims automatically within your shipping accounts.
Easily upload pictures. High-value shipments require pictures to be included.
One-click filing. Queue a claim to be submitted with a single click.
Time-based filing. Late deliveries and service failure options for perishable shippers.
Weekly reports. Weekly digest emails showcase all program activities.
Detailed reports. Interactive charts, exports and more all at your fingertips.
Flexible claim amounts. Adjust the claim amount on a per shipment basis.
Features
Built-in support for all major carriers.
FedEx. Individual processing or bulk upload is a thing of the past. Zaar Consultants files claims on FedEx.com for you automatically.
DHL. No need to lift a finger processing your lost and damaged claims on DHL.com going forward. Zaar Consultants will manage it for you.
UPS. Claims submitted through your UPS.com account are completely automated with Zaar Consultants.
UPS Capital. Claims submitted through UPS Capital are completely automated, including support for the following policy types:
- Flexible Parcel Insurance
- Flexible Parcel Multi-Carrier Coverage
- High-Value Goods: Parcel Pro™
- UPS Capital Elite™ for Vintners
Features
Manual. You upload required documents, including claim forms, credit memos and commercial invoices to Zaar Consultants, and the claim is submitted with the carrier for you.
Single-click filing
Intended for shippers of high value items with declared value, such as jewelry or fine wine.
AutoFile. All required documents are created dynamically, based on attributes of a given shipment and settings within your Zaar Consultants Account.
100% automated
Intended for shippers targeting the $100 limit of liability on any shipment.
Per Claim
Per Claim
Quotes
“The lost and damaged claims management service saves us hundreds of hours each year.”
Rich R. - Small business owner
“Zaar Consultants is the best service out there for managing lost packages. All the flexibility we need, with turnkey automation.”
Chris C. - Parcel broker
“We had two full time employees managing loss due to service failure before enabling this feature in our account. Now the entire process is completely automated.”
Brook R. - Logistics Coordinator
Directions
How to enable the feature:
- Go to Edit Shipping Account Page.
- Enable Lost and Damage Claims.
- Complete the fields within.
- Tap Update Button.
New customer? Create an account.
