Shipment Audit and Recovery

Overview

 
You can think of a small parcel audit as spell check for your shipping accounts. Each day millions of packages are shipped in the United States, and these packages are subject to dozens of surcharges and fees put in place by carriers like UPS, FedEx and DHL.
 
Zaar Consultants small parcel audit service performs a robust small parcel audit on each shipment, assessing each individual charge that is billed to a shipment to ensure accuracy. The disputes are handled automatically with the required critical information to return the refund to your business.
 
The resulting refunds are posted to the shipping accounts and applied to shipping invoices in the form of credits. Dollars are delivered back into your business weekly.

Benefits

More Refunds. 4.5% of all shipments get refunded at an average of 10 dollars per shipment.

Time Savings. The baseline for processing audits is one thousand shipments per hour. Faster approvals, means quicker payouts and time added back into the day.

Features

Technology. Proprietary software delivers industry-leading speed and precision in the analysis performed on each shipment. Once billing mistakes are identified, each is reviewed to ensure the maximum refund is achieved before submitting the claim.

Historical Analysis. Shipments are analyzed as far back as refund opportunities exist within an account. The time frame varies depending on account type and shipping activity, but typically ranges from one to six months.

Reporting. Data-driven reporting helps customers visualize their entire supply chain and uncover opportunities to increase efficiency.

Auditing points

A comprehensive audit is performed on every shipment and every carrier invoice.
  • Base discount compliance
  • Call tag event tracking
  • Earned discount compliance
  • Extended delivery surcharge
  • Rated weight accuracy
  • Refund verification by check
  • Collect shipments
  • Fraudulent shipping activity
  • Refund verification by credit
  • Damage claim value audit
  • Fuel surcharge accuracy
  • Refund verification by credit card
  • Damaged shipment
  • Hundredweight charges
  • Residential delivery surcharge
  • Delivery area surcharge
  • Hundredweight compliance
  • Return service labels
  • Delivery exception
  • International import and export
  • Saturday delivery
  • Dimension adjustments
  • Late payment fee
  • Saturday pickup
  • Dimensional weight calculation
  • Lost shipment
  • Third-party manifest voids
  • Document audit on lost / damage claims
  • Manifest voids
  • Third-party negotiated rate compliance
  • Duplicate charges on different invoices
  • Minimum charges compliance
  • Verification of automatic credits
  • Duplicate charges on same invoice
  • Negotiated rate compliance
  • Weight per shipment auditing
  • Duplicate invoices
  • Oversized dimensional weight surcharge
  • Pickup time accuracy

Why Zaar Consultants is the best.

No charges on automatic refunds:
Zaar Consultants is performance-based, meaning the refunds are split only when Zaar Consultants has taken specific action to retrieve the refund. Zaar Consultants will never split a refund for actions taken by you or your carrier.

Verifies each refund with a picture:
Not all auditors provide detailed documentation on refunds. With Zaar Consultants, customers can find a screenshot and invoice number where the refund was delivered.

Same day filing:
Claims are submitted immediately. Faster submittals increase the probability of a refund credit being approved by FedEx or UPS.

Total transparency:
Zaar Consultants aggregates robust data into simple reports, charts, and dashboards. Shipment data and auditing reports are easily accessible, empowering businesses to plan for the future using logistics insights.

Built-in support for all major carriers.

FedEx:
Zaar Consultants provides the right information at the right time for each claim submitted, and as a result gets more refunds delivered.

DHL:
No need to lift a finger submitting claims for refunds to DHL. Zaar Consultants will manage it for you.

UPS:
Zaar Consultants completely automates identifying, submitting, and verifying claims for UPS.

Gain Share

Most Common

50%

Of Refunds

Performance pricing
Works on accounts of any volume
Weekly reports
Includes all features

Directions

After signup is complete ensure online billing is enabled.

Guide for UPS:

  1. Login to UPS.com.
  2. Navigate to the UPS Billing Center:
    My UPS > Billing in the top menu.
  3. Access the online billing center.
  4. Enter the UPS account number.
  5. Confirm registration.

Guide for FedEx:

  1. Login to FedEx.com.
  2. Navigate to FedEx Billing Online:
    Manage > View Pay Bills in the top menu.
  3. Enter your account number.
  4. Confirm registration.